All orders will receive a tracking number. NON-Custom Items: Most items will be shipped within 48 working hours, after which delivery can be expected in approximately 4 - 8 business days. ** Lifetime Warranty DOES NOT APPLY to solid and real gold items, does not replace lost or stolen items, and reserves the right to deny warranty in cases of obvious misuse* If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value. Any further will incur a $45 repair fee.
#BUBBLE LETTER FREE#
To the comfort of our customers, we will provide a free domestic prepaid label.Please allow up to 5 business days after your return is processed for shipment of the replacement item(s) (exclusions apply for items on back-order) or refund to be processed.Custom and solid gold items are not eligible for a return since each piece is handmade to order. Return for a refund (Preferential returns) is subject to a 15% restocking fee, to be subtracted from the order total prior to reimbursement. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits their needs.īut in some circumstances, we will allow a ONE-TIME exchange in size, color, chain, and item of the SAME price with an additional cost of $15 for the shipping and handling fee. Gold Pres accepts returns/replacements within 30 days from the date the item(s) was delivered, ONLY if it's damaged or defective upon receiving.Īfter the 30-day period, you will no longer be eligible and won't be able to receive a refund.
0 kommentar(er)
